This Privacy Policy sets out how Pentangle Design Ltd uses and protects any information that is provided both when you provide us with your information and when using this website. Pentangle Design Ltd are committed to ensuring that your privacy is protected. Should you be asked to provide any information, through which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

Data Protection Policy
Use of your Personal Information
We will not sell, distribute or lease your personal information to third parties unless we have your direct permission or are required to do so by law.

On limited occasions, we may use your personal information to send you news or updates about Pentangle Design Ltd only. You may, at any time, write to our Data Protection Officer to amend how we use your data for this purpose, if you have previously given us consent to do so.

Any information held is stored in accordance with the General Data Protection Regulation, or GDPR.

What Information we hold
It’s important that we are able to keep in contact with you and therefore we retain the following information:
– Name(s) of our clients
– Company Name (if applicable)
– Business role
– Business nature
– Telephone numbers
– Email contact
– Invoice address
– Project address

Enquiring clients’ details are retained for a maximum of 30 days before being delete from our records in line with the GDPR.
We also record the relationship to any named contacts with ourselves, ie. whether our contact is a third party agent working on behalf of the Client.

We request that if any of the above information, at any point becomes changed or obsolete, that you inform us at the earliest opportunity via our Data Protection Officer, whose details can be found at the end of this policy.

How we use your information
We may use any information that you have given us about yourself to:
– Manage your account and your project
– Keep you up to date with information about your project
– Undertake anonymised statistical analysis of our client database and projects

Your Rights
You may request details of personal information which we hold about you under the GDPR

A copy of the information held about you should be by email request to:
privacy@pentangledesign.co.uk

If you believe that any information that we are holding about you is incorrect, incomplete or inaccurate, please write or email us as soon as possible at the above address. We will amend any misinformation as quickly as possible.